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The digital front door patient access and misinformation

Your Patients Already Asked an AI
It Just Wasn't Yours

The digital front door, access, and patient misinformation. A practical framework for clinic owners, med spa operators, and practice managers.

Learn how to measure the access leak and information leak in your own clinic — and deploy safe, clinician-aligned AI that converts and educates without putting patients at risk.

Thu, August 13, 2026
4:00 PM – 5:30 PM
2511 NC-54 Ste. 201, Durham, NC
In-person · 90 min · Live Q&A · Complimentary funnel audit

Agenda

Part 1
The New Patient Journey
Where the patient journey actually starts today · what patients ask an AI before they ever ask you · the two leaks: access and information · why med spas and elective care are hit hardest · what it costs: missed calls, unconverted inquiries, no-shows.
Part 2
The Access Leak — Demand You Already Paid For
The real cost of a missed call and an unanswered inquiry · after-hours and weekend demand · speed-to-lead: why the first minutes decide · booking friction and price-shopper drop-off · case study: more than 200 confirmed patients at roughly $20 each · how to measure your own leak in 30 days.
Part 3
The Information Leak — When Patients Arrive Misinformed
What consumer AI and social media are telling your patients · med spa misinformation: treatments, results, safety, pricing · the hidden cost: clinician time spent correcting · pre-visit education that arrives before the patient does · the clinician handoff: a QR code to a trusted companion.
Part 4
Safe AI at the Digital Front Door
Why a generic chatbot at the front door is a liability · guardrails for patient-facing AI: scope, approved sources, escalation · keeping clinicians in control of what patients are told · what to require from any AI vendor before you sign · measuring what matters: booked patients, not conversations.
Part 5
Q&A and Your Own Funnel Audit
Open discussion · how to run the Before-the-Visit Audit on your own clinic.

Measure Your Access Leak

A simple method to measure missed calls, unconverted inquiries, and no-shows — and what each is costing you.

What Consumer AI Tells Your Patients

A clear view of the misinformation patients receive before they arrive, and how to counter it with clinician-aligned education.

Safety Checklist & Pre-Visit Education

A safety checklist for evaluating patient-facing AI, plus a pre-visit education approach including the clinician QR handoff.


Built for clinic owners, operators, and managers

No deep AI background required — just a focus on patient access and trust.

Clinic Owners & Administrators

Leaders accountable for patient acquisition, retention, and operational efficiency.

Med Spa Owners & Managers

Elective care operators facing high misinformation and price-shopper drop-off.

Practice Managers

Operations leads at outpatient practices responsible for patient flow and staff efficiency.

Growth & Marketing Teams

Professionals focused on converting inquiries into booked, returning patients.


Meet Your AI & Healthcare Expert

Yassen Eltayeb shares real-world experience building healthcare AI products — from identifying failure modes to implementing safe, trustworthy systems that convert and educate.

Yassen Eltayeb

Yassen Eltayeb

AI Strategist · Founder, Conefia

Author of the SAFE-CARE™ framework for designing, evaluating, and deploying safe healthcare AI agents. Works with outpatient clinics to extend care beyond the visit and reduce operational load.

Healthcare AIPatient AccessMisinformationGuardrails
SAM IT
Morrisville Chamber
TiE
Radio Nyra
Wake Tech
Harbor Hat

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